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A. Starting June 3, 2024, parents will apply for Parent Subsidy benefits online by simply logging into their existing Parent Portal account. The Parent Portal is a secure, online system designed for families.
A. Parents can apply for a Parent Subsidy benefit up to 60 days before their child starts at a designated early learning and childcare facility. If an enrolment offer is not accepted within 60 days from the benefit approval date, the benefit will expire, and parents must submit a new application.
A. Yes. Sign into your Parent Portal account, click on ‘Programs and Services’ to view the status of your application.
A. You will receive an e- mail notification at the e-mail address you used to register for the Parent Portal. To view the decision, click the link in the notification, which will take you directly to the decision page, or sign into the Parent Portal and select ‘Programs and Services’.
A. You will receive an email notification indicating that there is a required action. When you click on the link in the email notification, it will take you to your Parent Portal account where you will select “Required Actions” for more details.
A. You can save your progress and return at a later date to complete it. Sign into your Parent Portal account and you will see a red alert button beside ‘Required Actions’. Click for more details.
A. If you have an approved Parent Subsidy benefit, the benefit will be transferred to the new designated facility once you accept a new enrolment offer. Your new childcare provider will send you an email with the details of your new enrolment offer. You will log into your secure Parent Portal account, confirm the information, and accept the enrolment offer. The approved Parent Subsidy benefit will then be applied to new designated childcare facility.
A. The Parent Portal is a secure system and can only be accessed by the Parent Portal account owner through their username and password. Child care providers cannot view any information submitted as part of the Parent Subsidy application. Your child care provider only has access to the information pertaining to the child’s enrolment offer, such as their basic personal information, the number of days your child will be attending the facility, and the approved Parent Subsidy benefit.
A. Yes, both parents can apply for a Parent Subsidy benefit separately. Each parent can create their own account in the Parent Portal and apply online. Each parent should also receive a separate enrolment offer from their childcare provider. Approved Parent Subsidy benefits will be applied to each parent based on the enrolment details submitted by the childcare provider.
A. Parents must use one email address to create the Parent Portal account and to apply for Parent Subsidy benefits. This must be the same email address provided to the operator for the enrolment offer.
A. If you do not have an email address, or have limited access to the internet, please contact the Department of Education and Early Childhood Development Monday to Friday between 8:15 am and 4:30 pm by phone 1 833 221-9339 or by email EECDPortal-PortailEDPE@gnb.ca to request support in applying for the Parent Subsidy Program.
If you have questions or need assistance, please contact the Department of Education and Early Childhood Development Monday to Friday between 8:15 am and 4:30 pm by phone 1 833 221-9339 or by email EECDPortal-PortailEDPE@gnb.ca.