The Department of Education and Early Childhood Development takes the privacy of its Internet users seriously. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service. This Privacy Statement explains the website data processing practices of the Department of Education and Early Childhood Development https://www.nbed.nb.ca/operatorportal/en/.

Privacy Notice Statement

The Department of Education and Early Childhood Development collects, uses, retains, discloses and disposes of personal information in accordance with the  Right to Information and Protection of Privacy Act (RTIPPA), the Personal Health Information Privacy and Access Act (PHIPAA) and its General Regulation 2010-112, the Early Childhood Services Act and all other applicable legislation, regulation or policy. The information is collected and used for the purpose of creating and maintaining an online portal.

The Operator Portal collects and uses information to administer early learning and child care programs, manage reporting requirements, and process funding payments. Information is used to support participation in programs such as wage support, parent fee reductions, child care subsidies, and operational grants.

The Parent Portal collects and uses personal information to help families access child care services and apply for financial assistance. This includes managing waitlists, processing applications, confirming enrolment, and maintaining a child’s New Brunswick Education Number (NBEN).

The Educator Portal collects and uses information to administer the Wage Support Program. It allows educators to confirm their qualifications and access their wage support payment information.

All licensed early learning and child care facility operators are required to use the online Portal as part of program participation and ongoing compliance with legislative and funding requirements. The information requested through the portal is necessary to administer programs, process payments, and meet reporting obligations.

Information Collected: Non-Personal

The moment you visit our website some non-personal information is collected by the Department of Education and Early Childhood Development and its various departments and agencies.

We collect information automatically about your visit to our website. The information collected includes basic demographic data and browsing patterns. It is used only in aggregate form. We use aggregate information (so that no individual user is identified):

• to build up audience profiles;
• to aid strategic development, and
• to analyze use of the website.

We use Google Analytics to monitor website traffic and user behavior. This allows us to ensure the site meets user needs and to identify areas for technical improvement.

Google Analytics collects information regarding your interactions with the site, such as:

• The pages you visit and the specific actions you take (e.g., clicks, file downloads, or video plays);
• The website or search engine that referred you to our portal;
• The general location and type of device or browser used to access the site;
• The length of time spent on the site and specific pages;

Google Analytics doesn’t collect or store your personal information (e.g., your name or address.)

Information Collected: Personal

All personal information acquired by the Department of Education and Early Childhood Development is governed and maintained according to policies and procedures in accordance with the  Right to Information and Protection of Privacy Act.

We only collect personal information through application forms, enquiry forms and every time you email us your details. This personal information must be voluntarily provided by you - it is not 'gleaned' from your computer or browser without your knowledge.

Definition of Personal Information and Personal Health Information

“personal information” means recorded information about an identifiable individual as defined under RTIPPA, including, but not limited to such thing as a person’s name, address, date of birth, email address, phone number, etc.

“personal health information” means identifying information about an individual in oral or recorded form if the information

(a) relates to the individual’s physical or mental health, family history or health care history, including genetic information about the individual,
(b) is the individual’s registration information, including the Medicare number of the individual,
(c) relates to the provision of health care to the individual,
(d) relates to information about payments or eligibility for health care in respect of the individual, or eligibility for coverage for health care in respect of the individual,
(e) relates to the donation by the individual of any body part or bodily substance of the individual or is derived from the testing or examination of any body part or bodily substance,
(f) identifies the individual’s substitute decision-maker, or
(g) identifies an individual’s health care provider.

A complete definition can be found, using this link Right to Information and Protection of Privacy Act.

Use and Disclosure of Personal Information and Personal Health Information

The Department of Education and Early Childhood Development processes personal information collected via its public website for the purposes of:

• Providing a personalized service through the creation of personal accounts;
• Responding to your enquiries and requests for information;
• Sharing resources and services available to you;
• Gathering your opinions and feedback regarding government activities.

Privacy Guarantee: Personal information will not be transferred, exchanged or disclosed except when required by law or if such action is necessary to comply with our legal requirements or with legal process served on us. The Department of Education and Early Childhood Development will not disclose your personal information to any outside parties without your prior consent.

Information collected directly

Personal information in Department of Education and Early Childhood Development’s custody will only be used by authorized employees for the purpose for which it was originally collected, or for a use consistent with that purpose.

Access to your personal information

You have the right to review any personal information collected about you by requesting access to it or by submitting a Right to Information request. You may request changes or annotate your personal information if you believe it to be inaccurate by submitting a written request to us describing the error.

E-mail Query Forms

Many web pages include links to e-mail query forms, where you may ask specific questions relating to any portion of the Department of Education and Early Childhood Development website. The information submitted in these forms is sent by unencrypted e-mail from our web server, via the Internet, to the appropriate e-mail mailbox within the government responsibility area.

Public Comment Forms

Public Comment Forms often are used to complement a public consultation process to receive input, ideas, comments and suggestions on specific government initiatives, programs and/or legislative or regulatory matters. The information submitted in these forms is transmitted in one of two ways (through your selection): 1) unencrypted e-mail from our web server, via the Internet, to the appropriate e-mail mailbox within the government responsibility area, and/or 2) by using a "post to website" public comment form, where the data is transmitted unencrypted and then authorized for posting to the public website.

External Links

The Department of Education and Early Childhood Development website sometimes provides links to other websites. In most cases, links to other websites will open in a new browser window. Once you click a link to another website, you are subject to the privacy policy of that site. EECD is not responsible for the content or privacy standards of external websites. We encourage you to read the privacy statements of these linked sites as their policies may differ from the Department of Education and Early Childhood Development.

Changes in our Privacy Policy

Any substantive changes to the Department of Education and Early Childhood Development Privacy Policy will be posted on this webpage.

Contacting the Website

Should you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please Contact Us.

Who to contact

If you have any questions about this privacy statement or to request access to your personal information, please contact:

Policy and Privacy Advisor
Department of Education and Early Childhood Development
Email: EDrtippa@gnb.ca
Telephone: 506 453‑3090

Your consent

By accessing our website, or by other means providing personal information to us, you consent to this privacy statement.